About us.
✓ Fully Insured
✓ DBS Checked
✓ Free Meet & Greet
✓ Photo & Video Updates
Every pet has their own personality, routine and needs. Whether they're full of energy, nervous, elderly or simply prefer things their own way, I take the time to understand what works for them.
Because great pet care isn't one size fits all.

Hugo & Co started with Hugo - my energetic Labrador who taught me more about pet care than I ever expected.
Hugo was a real challenge when he was younger. He had endless energy, pulled on the lead and needed a lot of exercise and stimulation. We went through a couple of dog walkers and sitters because finding someone who could accommodate his needs wasn't easy.
I worked incredibly hard with Hugo, and through patience, consistency and training, we overcame many of the challenges we faced together.
That experience opened my eyes to how difficult it can be for owners to find pet care that genuinely works for their individual animal.
That's where Hugo & Co began.
I wanted to create the kind of service I had struggled to find myself - one where pets aren't expected to fit into a standard routine, and where their individual personality and needs actually matter.
I've also always owned cats, and today I have Spider, my five-year-old black cat and very much my soul cat.
Living with cats throughout my life has given me a real appreciation for how different their personalities can be too. Some want endless attention, some prefer their own space, and some are perfectly happy ruling the house from a distance.
Whether I'm caring for a dog or a cat, my approach is always the same: get to know the animal in front of me and give them care that works for them.
Our Story

Why Hugo & Co?
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Care tailored to your pet -
Every pet is different. I take the time to understand their personality, routine and individual needs rather than taking a one-size-fits-all approach.
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One-to-one attention -
Your pet gets my full attention during their visit or walk. I don't group dogs together, and I only transport one animal at a time.
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Peace of mind while you're away -
You'll receive photo and video updates, so you can see how your pet is getting on while you're away.
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Quieter walks, when they need them -
For dogs who prefer a calmer environment, my own vehicle allows me to take them to quieter green spaces rather than busy local walking routes.
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Fully insured & DBS checked -
Your pet is in safe, responsible hands, with full insurance and DBS checks in place.
The Hugo & Co. Family



Josie
Owner
Hugo
Chief Walking Route Tester
Spider
Head of Feline Affairs